Just like all Homoeopathic medicines our products also have a shelf life of 5 years from the date of manufacturing of the product within which it is perfectly consumable. Expiry date of each medicinal product is 5 years from the date of manufacturing of the same.

Please find a search bar at the top left of our website. You can enter any keyword like medicine name, medicine type, indication, disease condition, etc. to search the entire website.

As a pharmaceutical manufacturer, we are not allowed to prescribe medicines for medical problems that need physician's consultation. We advise you to consult your Homoeopath or a registered medical practitioner for proper prescription and medical care.

You can either place an order by filling up the order form on the PRODUCTS page or you may call or send us a Whatsapp message on +91 8334081886 (Monday to Friday: 11 am to 6 pm)

Once your order is placed and confirmed, you will you will receive an email & SMS confirming your order details.

The order is usually shipped within 7 working days subject to the availability of the product.

Single remedies in Homoeopathy like the dilutions, mother tinctures etc., can be prescribed for multiple ailments based on the individual symptoms, while speciality combinations are specially designed for particular disease conditions.

These medicines are considered over the counter medicines but proper diagnosis of your ailment and treatment under a Homoeopathic physician is always recommended.

You can find C. Ringer’s medicines online on our website by filling up the online order form or you may Whatsapp or Call us at +91 8334081886 (Monday to Friday: 11 am to 6 pm). You may also place orders through our sales executives.

No, you do not necessarily need an account with us to place an order. You can order as a guest by just providing your valid email address for correspondence. However, we highly recommend that you do create an account with us. This will allow you to have a track record with us regarding all your orders.

Is there a minimum order value online:
There’s no minimum order value must be of Rs. 500/- for the order to be accepted

You can change the order if you have not made payment. After payment is done order cannot be changed or cancelled.

To cancel your order you may drop us an email on cringerhealthcare@gmail.com stating the cancellation and its reason. Orders can be cancelled only if payments have not been done.

Once you place your order you will receive a email approving your order and the bill and the payment details. You may make an advance payment either via UPI/RTGS/NEFT/IMPS for final confirmation of your order.

When you place any order a shipping charge of based on your location and order weight gets added to your bill if the order value is upto Rs. 1000/-

The shipping charges are waived off when you place an order of minimum Rs.1000/-

As soon as we ship your order, you receive an e-mail notification with the tracking details of your order. Online tracking usually goes live within 24-48 business hours post shipping.

We try to get your order delivered in the least time. It depends on where you are. At all steps of your order processing, we are in constant touch with you over phone, email and SMS to keep you updated. We will be shipping your order.

When you place any order of less than Rs. 1000/- then a shipping charge gets added to your bill. The shipping charges are waived off when you place an order of minimum Rs. 1000/-

To check the status of your refund please drop us an email

The refund will be initiated in 5-7 working days directly in the bank account.

Conveniently place your return request online by raising an issue by calling or sending a WhatsApp message to us on +91 8334081886 (Monday to Friday: 11 am to 6 pm) or by mailing us on our Email: cringerhealthcare@gmail.com under the following circumstances:

• In case of Wrong Product issue can be raised within 7 days of order delivery.
• If after opening the package customer discovers that the item is missing, the return request should be filed within 2 days of delivery along with photographs (of the parcel box as well as other products received) on our email.
• In case of a damaged packaging, do not accept the delivery of that particular package. In case you have received it and later, after opening the package, discover that the item(s) is Damaged/Defective or the product is leaked, the return request should be filed within 2 days of delivery along with photographs (of the received parcel box as well as the product) on our e-mail
• In case products delivered are past or near their expiry date (medicines with an expiry date of less than 6 months shall be considered as near expiry) return request can be raised within 7 days of order delivery along with photographs of products (Expiry date must be clearly visible in the attached photographs).

There are certain scenarios where it is difficult for us to support returns.

• Return request is made outside the specified time frame.
• Any wrong ordering or partially consumed products do not qualify for return.
• We shall not be liable for refunds/replacements for any incidental liquid leakage up to 25% of total product quantity as it may be a result of evaporation or courier handling etc.
• Leakages above 25% shall be covered under our return/replacement policy.
• Anything missing from the package related to the product including price tags, labels, invoice, original packing of product, parcel box and accessories.
• Defective/damaged products that are covered under the manufacturer's warranty, for such products a buyer can directly call the manufacturer and avail the warranty.
• Product is damaged due to misuse or Incidental damage by the customer.

No. Return of part of orders where multiple varieties of products are included is not allowed.

Once a replacement request is created and the claim is verified as genuine and reasonable, we will initiate the return and send you an email detailing the pickup process as well as provide details about the replacement.

Kindly ensure proper packaging to avoid any damage during transit.

Mention the Order Number/Delivery Address on the package, before handing over the packet to our Pickup executive.

Keep the Courier Company's receipt for tracking purposes

After the product is received by us, it is verified against your claim and accordingly, Replacement or Refund is initiated.

C. Ringer Healthcare Private Limited reserves the right to cancel the return request, in the event of fraudulent and unjustified complaints regarding the quality and content of the products. Under such conditions, the products will be discarded.

If you have received a mail from us confirming your refund request then rest assured that we have initiated your refund request and are following up with financial organisations for the same. Generally, a refund is processed within 7 to 10 working days depending upon the financial organizations involved.

Sometimes financial organizations take a longer time to process the refund request. However, if the refund hasn't happened by the date we promised, you can contact us. We will gladly help you.

Please mail us to cancel your return request and we will do the needful.

Orders cannot be cancelled once payments are made.

Any complaint regarding inefficacy of the medicines can be examined and analysed only if the physician sends the full documented case history and other medicines or possible contradictory drugs and substances consumed by the patient failing which any such complaints can not be taken under consideration.